DELIVERY AND RETURNS
Delivery Policy
Once you place an order, you will receive a confirmation email. Your order will usually be delivered in about 12 weeks, and you would be informed when it is ready to be delivered. Once it is ready to be delivered, you would be asked to chose a time and day suitable for delivery from a set of available time slots.
On the day of delivery, you would be contacted prior to the delivery. When your furniture is delivered, you can have it delivered to your room of choice. On the same day you can check and ensure whether you are satisfied with your order, hopefully there wouldn't be any issue, but if there is it can be sorted out for you.
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Delivery time for rugs is 12 weeks, but it will usually be sooner than that. Rugs will delivered to you through signed and tracked delivery and you would be kept informed through the process.
Return & Exchange Policy
We want you to be happy with your order, if you are not happy for any reason, you can get a refund or an exchange. You would be able to get refund or exchange from thirty days of your purchase. There might be a collection fee applicable to arrange for collection or you can just post the item to us.
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